Careers

We're looking for friendly people who are dedicated to helping others and eager to work in a professional environment filled with growth opportunities. It's time to take your career to the next level. Tidemark Federal Credit Union invests in our people because that's who makes us who we are. Everyone supports each other to deliver platinum-level member service with a smile, and commitment to lifting up everyone we encounter.

Find the ideal Delaware credit union job 

MEMBER SERVICE MANAGER

Tidemark FCU with assets of $290 million is seeking applicants for a Member Service Manager. The ultimate role of a Member Service Manager is to ensure success for Tidemark FCU by providing excellent member service and to determine ways to improve the profitability, productivity and growth of the assigned branch. The position requires at least 2 years prior experience in a financial institution, branch setting. TFCU has a smoke-free hiring policy.

View the full position description.  

Office Locations: Seaford, Millsboro, Milford, Lewes, Long Neck and/or Selbyville

Current Openings: Tidemark FCU currently needs (2) Flex MSMs. Flex means the individual is used between two branches. The regions we are looking to fill are Millsboro/Seaford (Central) and Selbyville/Long Neck (South). Please specify on application what location/region is desired.

Hours: 40 hours per week as scheduled (M-Th 8:45am to 5:15pm, F 8:15am to 6:15pm, Sat 8:45am to 12:15pm)

Apply for the position. 

(You will be asked to complete an employment application‚ submit a resume and complete a series of employment tests.)

 

MEMBER SERVICE ASSISTANT

Tidemark FCU with assets of $290 million is seeking applicants for a Member Service Assistant. A Member Service Assistant plays an important role in our members banking experience. Most important is the ability to resolve member inquiries quickly and efficiently, delivering an extraordinary member experience all while managing the traffic flow in the branch. A Member Service Assistant must be adaptable, tech savvy, able to stand for 8 hours, and have a growth mindset, in addition to being member-fixated, be a positive, infectious contact between the public and the credit union. This position requires a High school education and work experience of a clerical/customer service nature.  TFCU has a smoke-free hiring policy.

View the full position description.  

Office Locations: Seaford, Millsboro, Milford, Lewes, Long Neck and/or Selbyville

Current Openings: Tidemark FCU currently needs (2) Flex MSAs and (2) Branch MSAs. Flex means the individual is used between two branches. The regions we are looking to fill are Lewes/Milford (North) and Selbyville/Long Neck (South). The branches in need of MSAs are Lewes and Selbyville. Please specify on application what location/region is desired.

Hours: 40 hours per week as scheduled (M-Th 8:45am to 5:15pm, F 8:15am to 6:15pm, Sat 8:45am to 12:15pm)

Apply for the position. 

(You will be asked to complete an employment application‚ submit a resume and complete a series of employment tests.) 

 

DIRECTOR OF RETAIL DELIVERY

Tidemark FCU with assets of $290 million is seeking applicants for a Director of Retail Delivery. The Director of Retail Sales oversees the administration and efficient operation of the credit union’s full-service branches and Member Service Center. The Director will be responsible for Consultative Sales efforts throughout the organization, including all branches, Member Service Center, and interdepartmental touches to the Consultative Sales program. Consultative Sales will be routinely reinforced at the branch level, measured for success and be maintained as a primary focus of Tidemark member relationship building. Consultative Sales refers to the programs in place to establish and deepen relationships within the Tidemark membership, with a strategic goal of increasing Active Deposit Relationships and Average Total Relationships. Branch Business development strategies and practices will be developed, implemented and coordinated. Director, with support from Branch Operations Manager, will be responsible for the operations layer of all branches, consisting of branch logistics, personnel, employee development, and support of the corresponding Member Service Managers. Director of Retail Sales is people-focused and requires consistent engagement with branch personnel, moving them toward reaching goals that are consistent with credit union’s strategic planning.  The position requires a minimum of five years of branch management experience in a financial institution and in the areas of sales, service, and operational management. TFCU has a smoke-free hiring policy.

View the full position description.  

Office Locations: Seaford, Millsboro, Milford, Lewes, Long Neck and/or Selbyville. Travel amongst branches for coaching, training, and managing.

Hours: 40 hours per week as scheduled (M-F 8am to 5pm).

Apply for the position. 

(You will be asked to complete an employment application‚ submit a resume and complete a series of employment tests.)