Careers
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DIRECTOR OF RETAIL DELIVERY
Tidemark FCU with assets of $290 million is seeking applicants for a Director of Retail Delivery. The Director of Retail Sales oversees the administration and efficient operation of the credit union’s full-service branches and Member Service Center. The Director will be responsible for Consultative Sales efforts throughout the organization, including all branches, Member Service Center, and interdepartmental touches to the Consultative Sales program. Consultative Sales will be routinely reinforced at the branch level, measured for success and be maintained as a primary focus of Tidemark member relationship building. Consultative Sales refers to the programs in place to establish and deepen relationships within the Tidemark membership, with a strategic goal of increasing Active Deposit Relationships and Average Total Relationships. Branch Business development strategies and practices will be developed, implemented and coordinated. Director, with support from Branch Operations Manager, will be responsible for the operations layer of all branches, consisting of branch logistics, personnel, employee development, and support of the corresponding Member Service Managers. Director of Retail Sales is people-focused and requires consistent engagement with branch personnel, moving them toward reaching goals that are consistent with credit union’s strategic planning. The position requires a minimum of five years of branch management experience in a financial institution and in the areas of sales, service, and operational management. TFCU has a smoke-free hiring policy.
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Office Locations: Seaford, Millsboro, Milford, Lewes, Long Neck and/or Selbyville. Travel amongst branches for coaching, training, and managing.
Hours: 40 hours per week as scheduled (M-F 8am to 5pm).
(You will be asked to complete an employment application‚ submit a resume and complete a series of employment tests.)
MEMBER SERVICE MANAGER
Tidemark FCU with assets of $290 million is seeking applicants for a Member Service Manager. The ultimate role of a Member Service Manager is to ensure success for Tidemark FCU by providing excellent member service and to determine ways to improve the profitability, productivity and growth of the assigned branch. The position requires at least 2 years prior experience in a financial institution, branch setting. TFCU has a smoke-free hiring policy.
View the full position description.
Office Locations: Seaford, Millsboro, Milford, Lewes, Long Neck and/or Selbyville
Current Openings: Tidemark FCU currently needs (2) Flex MSMs. Flex means the individual is used between two branches. The regions we are looking to fill are Millsboro/Seaford (Central) and Selbyville/Long Neck (South). Please specify on application what location/region is desired.
Hours: 40 hours per week as scheduled (M-Th 8:45am to 5:15pm, F 8:15am to 6:15pm, Sat 8:45am to 12:15pm)
(You will be asked to complete an employment application‚ submit a resume and complete a series of employment tests.)
MEMBER SERVICE ASSISTANT
Tidemark FCU with assets of $290 million is seeking applicants for a Member Service Assistant. A Member Service Assistant plays an important role in our members banking experience. Most important is the ability to resolve member inquiries quickly and efficiently, delivering an extraordinary member experience all while managing the traffic flow in the branch. A Member Service Assistant must be adaptable, tech savvy, able to stand for 8 hours, and have a growth mindset, in addition to being member-fixated, be a positive, infectious contact between the public and the credit union. This position requires a High school education and work experience of a clerical/customer service nature. TFCU has a smoke-free hiring policy.
View the full position description.
Office Locations: Seaford, Millsboro, Milford, Lewes, Long Neck and/or Selbyville
Current Openings: Tidemark FCU currently needs (2) Flex MSAs and (2) Branch MSAs. Flex means the individual is used between two branches. The regions we are looking to fill are Lewes/Milford (North) and Selbyville/Long Neck (South). The branches in need of MSAs are Lewes and Selbyville. Please specify on application what location/region is desired.
Hours: 40 hours per week as scheduled (M-Th 8:45am to 5:15pm, F 8:15am to 6:15pm, Sat 8:45am to 12:15pm)
(You will be asked to complete an employment application‚ submit a resume and complete a series of employment tests.)
EXPRESS TELLER
Tidemark FCU with assets of $290 million is seeking applicants for an Express Teller. An Express Teller is responsible for accurately conducting all credit and debit transactions in compliance with established credit union policies and procedures including accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and processing mail deposits and loan payments. This position requires a High School Diploma or equivalent and at least 6 months of cash handling or retail service experience is required. TFCU has a smoke-free hiring policy.
View the full position description.
Office Locations: Millsboro
Hours: 40 hours per week as scheduled (M-Th 8:15am to 5:15pm, F 8:15am to 6:15pm).
(You will be asked to complete an employment application‚ submit a resume and complete a series of employment tests.)
MORTGAGE LOAN PROCESSOR
Tidemark FCU with assets of $290 million is seeking applicants for a Mortgage Loan Processor. The Mortgage Loan Processor has direct responsibility for processing and closing all mortgage loans to include purchases, refinances, construction, home equity loans and secondary market loans (sold to investors). This position requires Working knowledge of FHA/VA regulations and FNMA/FHLMC and investor underwriting guidelines. Encompass experience a plus. TFCU has a smoke-free hiring policy.
View the full position description.
Office Locations: Seaford
Hours: 40 hours per week as scheduled (M-F 8am to 5pm).
(You will be asked to complete an employment application‚ submit a resume and complete a series of employment tests.)