Government
Assistance Support

Here for you when uncertainty hits.

When a government shutdown disrupts your income, you shouldn’t have to navigate financial stress alone. Tidemark Federal Credit Union stands with our members who serve and support our nation. This page outlines the relief options available to qualifying members during future government shutdowns.

Who We Support

Members impacted by a federal government shutdown who are:
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Active-duty U.S. military
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Federal government employees
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Contracted federal government workers paid through federal funding
If a shutdown occurs, the following programs may be made available to eligible members.

Ways Tidemark Can Help

Loan Extensions
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Up to 2 months available
Additional time may be considered on a case-by-case basis.
Mortgage accounts may require ongoing escrow payments.

Loan Payment Deferrals
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Temporarily postpone your loan payments to ease immediate financial pressure.
A quick way to get breathing room while income is delayed.
Skip-A-Pay
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Skip one monthly payment on qualifying loans to keep cash on hand when it matters most.
One skipped payment per qualifying loan.
0% SteadyTide Support Loan
A short-term financial bridge with no interest during the initial relief period.
SteadyTide Support Loan Features:
  • 0% interest for the first 60 days
  • Converts to 6.99% after 60 days
  • Up to a 24-month repayment term
  • Payments deferred for up to 60 days
  • Additional deferment may be available if the shutdown continues (interest begins after 60 days regardless)

Eligibility Requirements

To qualify for any support option, members must:
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Be active-duty military, a federal government employee, or a government contractor paid directly by the federal government
and
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Have active direct deposit to Tidemark Federal Credit Union from the impacted source

Important Disclosures

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Loan Extensions

Interest accrues during the extension period. Extending a loan will push the maturity date beyond the original schedule.
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Skip-A-Pay

Interest continues to accrue during the skipped month. Skipping a payment will extend the loan beyond the original maturity date. For mortgages, escrow payments must still be made monthly.
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SteadyTide Support Loan

The loan carries a 0% interest rate for the first 60 days from the agreement date. After 60 days, the rate converts to 6.99% APR for the remainder of the term (up to 24 months). Payments may be deferred up to 60 days; if the shutdown persists, deferments may be extended. Interest begins accruing after day 60 regardless of any extended deferment period.

We're Here to Help

If a government shutdown occurs, our team is ready to assist you quickly and confidentially.
MEMBERS CAN REACH US THROUGH:
Together, we’ll navigate whatever comes next.