Contact Us Regarding The

Closing Cost Assistance Program

How can we help you? We're here to serve and ensure you get the answers you need - quickly. Whether you want to contact us by phone or online, we're ready to listen and keep you moving forward.

Various Ways To Reach Us

When you call, keep in mind our branches are open from 9 a.m. to 5 p.m., Monday through Friday. When you submit a message using our online contact form, we'll respond to you as quickly as possible within these same hours of operation.
Key Numbers

Member Service Representatives: 302-629-0100
Telephone Banking: 855-697-2328
Report a Lost/Stolen VISA® Debit or Credit Card: 302-629-0100 or online.
When calling after hours, wait for instructions in the message. You may also turn your card off immediately in Mobile Banking by clicking on Card Controls.

Email Us
You can email us at [email protected].

Please do not send account numbers or other similar private information through regular email. You may email us securely while logged in to Online Banking.

Personal Goals Within Reach:
Discover Our Best Local Rates

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High Tide Checking

Looking for a checking account with a Tidal Wave of Rewards? Earn up to a $100 a month in rewards.

Standard Checking

Not into electronic services? This go-to account is for you.

Encore Checking

Need a fresh start? We have an account you.

Visa Debit Card

Make in-store purchases, access money anytime through ATMs and track all activity online while getting rid of paper checks.

Reorder Checks

When you open your checking account, a set of temporary checks and your first full check order is on us. Reordering is just a click away. If you run out before your next order, we can supply emergency checks at any branch to tide you over.

Special Pricing and Ease Of Ordering

Reorder checks 24/7 by clicking here; or, if you prefer, you can order while in your account in Online Banking or by calling our Member Service Center at (302)-629-0100 during regular business hours. Group discounts apply to all check orders.

Plus, You Get Access to Our Member Premium Benefits

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You Become a Member-Owner

We don't exist to enhance the wealth of our shareholders, we are member-owned. As a not-for-profit organization, we use our profits to increase Member benefits and support community causes.

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Your Money is Insured & Protected

Instead of being covered under FDIC, your deposits are covered under the National Credit Union Administration (NCUA), which insures deposits up to $250,000, the same amount as the FDIC. It’s a different name but the same function.

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Your Funds Are Easy to Access

With online and mobile banking, you have access to your account anytime and anywhere from your computer, smartphone, or tablet. Check your account balance, transfer funds, pay bills, and manage your finances easily without going to the bank.