Telephone Banking

When you're away from the internet and far from a branch, check on your Tidemark Federal Credit Union accounts by picking up the phone. Audio Response, our free phone banking service, is convenient, easy to use and available anytime you need it.

Your Money Is Just A Phone Call Away

We make it easy to manage your account from your phone 24/7 by calling 855-697-2328 so you can quickly take care of multiple financial tasks:

Check account balances and history

Review cleared checks

Transfer funds immediately and schedule transfers

Deactivate or reorder debit cards

Place a stop payment

Change your PIN

Request a withdrawal by check

Setting Up Your Automated Telephone Banking Pin

To access and set-up your four to sixteen-digit pin you will need to call our Automated Telephone Banking system at 855-697-2328. Use the following prompts to set-up your pin:

Press 7 Account Management

Enter your Member Account Number

Enter Pin Number (If you have not used our Automated Telephone Banking system before, please call for information on pin 302-629-0100)

Press 2 to Change Pin Number

Telephone Banking

Frequently Asked Questions

Plus, You Get Access to Our Member Premium Benefits


You Become a Member-Owner

We don't exist to enhance the wealth of our shareholders, we are member-owned. As a not-for-profit organization, we use our profits to increase Member benefits and support community causes.


Your Money is Insured & Protected

Instead of being covered under FDIC, your deposits are covered under the National Credit Union Administration (NCUA), which insures deposits up to $250,000, the same amount as the FDIC. It’s a different name but the same function.


Your Funds Are Easy to Access

With online and mobile banking, you have access to your account anytime and anywhere from your computer, smartphone, or tablet. Check your account balance, transfer funds, pay bills, and manage your finances easily without going to the bank.