Contact Us

How can we help you? We're here to serve and ensure you get the answers you need - quickly. Whether you want to contact us by phone or online, we're ready to listen and keep you moving forward.

Various ways to reach us

When you call, keep in mind our branches are open from 9 a.m. to 5 p.m., Monday through Thursday; 9 a.m. to 6 p.m. on Friday; and 9 a.m. to noon on Saturday. When you submit a message using our online contact form, we'll respond to you as quickly as possible within these same hours of operation.

Key Numbers

Member Service Representatives: 302-629-0100

Report a Lost/Stolen VISA® Debit or Credit Card: 302-629-0100 or online. When calling after hours, wait for instructions in the message. You may also turn your card off immediately in Mobile Banking by clicking on Card Controls.

Email Us

You can email us at MemberServices@Tidemarkfcu.org. Please do not send account numbers or other similar private information through regular email. You may email us securely while logged in to Online Banking.

Contact Us Online

Please DO NOT enter sensitive information‚ such as account number‚ date of birth‚ etc.