Switch to Us
Switching your direct deposit and electronic transactions to Tidemark FCU is easy, particularly with our Direct Deposit Advance program.
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Direct Deposit
Questions to Ask
- What is the best way to start or change my direct deposit?
- When will the change take place?
- Do you allow me to split my direct deposit between financial institutions?
Online/Mobile Banking
You may utilize Deposit Switch from your main online or mobile banking dashboard to easily switch your Direct Deposit in just a few clicks.
Over the Phone
If they will handle this over the phone, be prepared to provide the following:
Tidemark Federal Credit Union
1941 Bridgeville Highway, PO Box 1800
Seaford, DE 19973
Routing/ABS number: 231176884
Your nine-digit account number
In Person
If it’s convenient for you to visit in person, provide them with the above information. They will probably ask you to fill out a form and sign it.
By Mail
Ask if they will accept a form provided by your financial institution. If yes, use our form (PDF). If not, ask them to provide it to you (by email if possible).
Social Security Direct Deposit
Social Security requires that you call, go online, or visit a Social Security office to change or start your Social Security Direct Deposit.
Online/Mobile Banking
You may utilize Deposit Switch from your main online or mobile banking dashboard to easily switch your Social Security Direct Deposit in just a few clicks.
Call
Call Social Security’s toll-free number, 1-800-772-1213. Be prepared to provide the following information:
Tidemark Federal Credit Union
1941 Bridgeville Highway, PO Box 1800
Seaford, DE 19973
302-629-0100
Routing/ABS number: 231176884
Your nine-digit account number
Online
If you already get benefits, you can sign up for or change your direct deposit online. This applies to Social Security benefits only, not available for SSI.
Visit an SSA Office
There are offices in Sussex, Kent and Wicomico Counties.
If you don’t currently get Social Security or SSI benefits, but plan to apply, take a blank check with you when you apply for benefits. Make sure you write VOID on the front of the check. Our nine-digit routing number is 231176884.
Recurring Payments
Review your previous statements and list all automatic recurring payments to merchants, such as mortgage payments, utility bills and insurance premiums. We recommend that you go back three months. Obtain the last invoice to find your account number and the telephone number or address of the merchant.
ACH Payments
To start or switch your recurring ACH payments, first call the provider and ask if you may handle this by phone. If yes, you will need to provide the following information:
Tidemark Federal Credit Union
1941 Bridgeville Highway, PO Box 1800
Seaford, DE 19973
302-629-0100 (Accounting Department)
Routing/ABS number: 231176884
Your nine-digit account number
Your account number with the merchant
If the service provider requires it in writing, ask if you may use a form provided by your financial institution. If yes, print our form and send it. If the service provider requires that the request be in writing on their form, ask them to send it to you.
Debit Card Payments
If you use your debit card for recurring payments, you will need to contact the provider and provide your new card information. They will generally take this over the phone.
Closing Your Other Account
Follow these steps to avoid any disruptions
- Ensure that your payroll is now posting to Tidemark Federal Credit Union.
- Ensure that all of your automatic bill payments (either through ACH Debit or through your Debit Card) have been moved to Tidemark. Review past statements to determine that you contacted all providers.
- Ensure that any checks you have written against the account have cleared. If not, you will have to leave enough in the account to pay the checks. If the checks are outdated (older than 90 days), you may either issue a Stop Payment or simply close the account and the checks will be returned. If your financial institution charges fees, make sure you leave enough to cover the fees until the checks clear.
Once these steps have been completed, you may close the account.
Personal Goals Within Reach:
Discover Our Best Local Rates
Plus, You Get Access to Our Member Premium Benefits
You Become a Member-Owner
We don't exist to enhance the wealth of our shareholders, we are member-owned. As a not-for-profit organization, we use our profits to increase Member benefits and support community causes.
Your Money is Insured & Protected
Instead of being covered under FDIC, your deposits are covered under the National Credit Union Administration (NCUA), which insures deposits up to $250,000, the same amount as the FDIC. It’s a different name but the same function.
